Draft — this document is being finalised and is not yet in force. Items in [[double brackets]] are still to be filled in.
Cookie & Device Storage Notice — Padlife
Version cookies-2026-09-23 · Applies to the Padlife website, the Padlife Manager and Admin dashboards, and the Padlife app. Padlife is provided by Svello, part of the Svello ecosystem.
What we store and why
| Where | Item | Purpose | Type | Lifetime |
|---|---|---|---|---|
| Web dashboards | padlife_mgr_token, padlife_mgr_refresh / admin equivalents (browser local storage) |
Keep you signed in; refresh your session | Strictly necessary | Until you sign out or the session expires |
| Web dashboards | Theme, language, collapsed panels | Remember your preferences | Functional (strictly necessary for the setting you chose) | 12 months |
| Web dashboards | Security tokens set by our payment provider on payment pages ([[Stripe __stripe_mid / __stripe_sid]]) |
Fraud prevention during payment | Strictly necessary | Per provider |
| Padlife app | Access & refresh tokens (device secure storage), onboarding state, language, push notification token, a random per-install device id | Sign-in, notifications, preferences, warning you about a sign-in or door unlock from a new device | Strictly necessary | Until sign-out / app deletion |
| Padlife app | Crash and performance diagnostics ([[Sentry]]), with personal data scrubbed |
Fix bugs | Functional | 90 days |
We do not use advertising cookies, cross-site tracking, or third-party analytics on the dashboards or the app today. Because everything above is strictly necessary or a setting you chose, no consent banner is shown. If we add analytics or marketing technologies, we will ask for your consent first and update this notice.
Your choices
You can clear local storage in your browser (you will be signed out) and control notifications and permissions in your device settings and in Settings → Notifications. App diagnostics can be disabled in Settings → Privacy & legal.
Questions: [[privacy@svello.co.uk]]. Full details of how Padlife uses personal data: Privacy Policy.